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Privacy notice#

Welcome to the digital documentation platform docs.balluff.com. We appreciate your interest in our products and are committed to protecting your data. This privacy notice explains how we use data for usage statistics on this website.

This privacy notice applies exclusively to the pages of the subdomain docs.balluff.com. It does not apply to any other Balluff domains.

Who is responsible for data processing and who can I contact?#

Controller in the sense of the GDPR

Balluff GmbH
Schurwaldstraße 9
73765 Neuhausen a.d.F.
Germany

Tel. +49 7158 173-0
Fax +49 7158 5010

balluff@balluff.de
www.balluff.com

For further information, please refer to the contact section of the Official Balluff website privacy notice for your region.

If you have any questions, suggestions, or complaints, please contact our Group Data Protection Officer at dataprotection@balluff.de or via our postal address with the addition "To the Data Protection Officer."

What data do we collect?#

We collect the following data:

  • Anonymized IP address (with IP anonymization enabled to at least 2 bytes)
  • Date and time of the request
  • Title of the page being viewed
  • URL of the page being viewed
  • URL of the page that was viewed prior to the current page
  • Screen resolution being used
  • Time in local user’s timezone
  • Files that were clicked and downloaded
  • Links to an outside domain that were clicked
  • Pages generation time (the time it takes for webpages to be generated by the webserver and then downloaded by the user: Page speed)
  • Location of the user: country, region, city, approximate latitude and longitude
  • Main Language of the browser being used
  • User Agent of the browser being used

How do we collect your data?#

Data is collected automatically when you visit and interact with our website. We use Matomo, an open-source analytics platform, to gather information about usage patterns through JavaScript embedded in our web pages, without using cookies.

Matomo is operated by InnoCraft Ltd., 7 Waterloo Quay, , Pipitea, Wellington 6011, New Zealand.

How will we use your data?#

The data collected through Matomo is used to:

  • Analyze Website Usage: We gather insights into how visitors interact with our website, including which pages are most frequently visited and how users navigate through our site. This helps us understand user behavior and preferences.
  • Improve User Experience: By analyzing usage patterns, we can identify areas for improvement and optimize our website's design and content to better meet the needs of our visitors.
  • Enhance Website Performance: We use data such as page generation time to monitor and improve the speed and performance of our website, ensuring a smooth and efficient experience for users.
  • Geolocation Analysis: Understanding the geographical distribution of our users helps us tailor content and services to different regions and improve localization efforts.

Importantly, the data we collect is:

  • Not shared with any other service of Balluff.
  • Not combined with data collected from any other website of Balluff.
  • Not shared with third parties, unless required by law.

How do we store your data?#

Data is securely stored in Europe using Matomo, ensuring GDPR compliance. We have implemented appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.

Privacy policies of other websites#

Our website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, please read their privacy policy.

What are your rights?#

Your rights As a data subject, you have the following rights under GDPR:

  • The right to access, rectify, or erase your personal data.
  • The right to restrict or object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time.
  • The right to lodge a complaint with a supervisory authority.

Changes to our privacy policy#

We regularly review our privacy policy and update it on this page.