Faults, repair, disposal
Troubleshooting#
Info
Further information can be found at www.balluff.com on the product page.
If the sensor does not function as expected, first check for environmental disturbances. If there are no environmental disturbances, check the device connections for errors. In case of a malfunction, use the following checklist to see if you can resolve the sensor's problem.
| Fault | Cause | Remedy |
|---|---|---|
| LEDs do not light up | The power supply is switched off. | Check if there is a reason for the shutdown (e.g., installation or maintenance work). Switch on the power supply if necessary. |
| The connector is not connected to the sensor. | Connect the connector to the sensor and hand-tighten the coupling nut. | |
| Wiring error in the distributor or control cabinet. | Carefully check the wiring and correct any errors. Pay attention to the pin assignment. | |
| The cable to the sensor is damaged. | Replace the damaged cable. | |
| Target object is not detected | There may be a disturbing object near the sensor (environmental disturbance). | Remove the disturbing object. Try to avoid metal objects in the immediate vicinity of the sensor. |
| The material of the target object has too low reflection properties. | Check if the radar reflex-gate mode can be used. This works independently of the reflection properties of the target object. | |
| The radar cross-section of the target object is too small. | Check if the radar reflex-gate mode can be used. This works independently of the reflection properties of the target object. | |
| Individual target objects are not resolved separately. | Increase the distance between the target objects. |
Info
If none of the hints in the checklist are successful, you can contact the Balluff technical customer service.
To simplify assignment, the type designation and firmware version of the sensor are required.
Repair#
- Repairs to the product may only be carried out by Balluff.
- If the product is defective, contact our technical customer service.
Disposal#
- Follow national regulations for disposal.
Info
Further information can be found at www.balluff.com on the product page.